Question 1

Does Sasria SOC Ltd cover wheel repairs?

Accepted Answer

Yes, Sasria SOC Ltd covers wheel repairs when the damage is caused by an insured event such as accidents, pothole impacts, or collision damage. Normal wear and tear or cosmetic refurbishment without underlying damage is typically not covered.

Question 2

How long does the claims process take?

Accepted Answer

Once you've logged your claim with Sasria SOC Ltd and received authorization, most wheel repairs are completed within 24-48 hours. The total time from claim to completion depends on how quickly Sasria SOC Ltd processes and approves your claim.

Question 3

Do I need to pay upfront for repairs?

Accepted Answer

No, we offer direct billing with Sasria SOC Ltd for approved claims. You only need to pay your policy excess amount. We handle all the paperwork and billing directly with Sasria SOC Ltd.

Question 4

What documents do I need for my claim?

Accepted Answer

You'll need your Sasria SOC Ltd policy number, claim reference number, driver's license, vehicle registration, and photos of the damage. If the incident involved another party or required a police report, bring that documentation as well.

Question 5

Can I choose Speedline as my repairer?

Accepted Answer

Yes, Speedline is an approved repair center for Sasria SOC Ltd. You can specify us as your preferred repairer when logging your claim, or contact us directly and we'll coordinate with Sasria SOC Ltd on your behalf.

Question 6

What types of wheel damage are covered?

Accepted Answer

Sasria SOC Ltd typically covers accidental damage including curb rash, pothole damage, impact damage, structural cracks, and bent or buckled wheels. Coverage depends on your specific policy terms and the cause of the damage.

Question 7

Is there a warranty on insurance repairs?

Accepted Answer

Yes, all our wheel repairs come with a lifetime workmanship guarantee, regardless of whether it's an insurance claim or private repair. We stand behind the quality of our work.

Question 8

What if my claim is rejected?

Accepted Answer

If Sasria SOC Ltd rejects your claim, we can still repair your wheels at competitive rates. We'll provide you with a detailed quote and discuss payment options. Many customers choose to proceed with repairs even if insurance doesn't cover them.

Wheel Repairs & Sasria Cover (Special Perils)

Sasria Wheel Coverage (Specific Perils ONLY)

What's Covered

Exclusions

Sasria Claims Process (via Primary Insurer)

Claim ONLY Through Primary Insurer

Insurer Processes Sasria Portion

Obtain Claim Reference (from Insurer)

Speedline Assessment

Approval by Primary Insurer

Repair Post-Approval

Wheel Damage due to Riot/Strike (Sasria)?

Phone

Email

Hours

Sasria SOC Ltd Insurance Claims FAQs

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